Capture the right evidence
Preserve the user, record, source process, original error, available logs, and correlation ID before context disappears.
The Salesforce error intelligence platform
Turn Salesforce
errors into clear,
confident action.
Aegis Flow captures the right evidence, diagnoses the root cause, and guides your team toward a faster, safer path to resolution.
Built for Salesforce teams
From confusion to clarity.
When errors happen, the costly part is often reconstructing what happened. Aegis Flow turns a vague failure into a governed path for diagnosis, recovery, or escalation.
Diagnose with confidence
Apply known rules first, then explain likely root cause in language that works for users and technical teams.
Resolve or escalate safely
Guide only approved recovery actions—or send a complete diagnostic package to the right technical owner.
Why Aegis Flow
Shorten reconstruction
Give the next owner the context they usually have to chase down.
Improve consistency
Use known-error rules before broader AI-assisted diagnosis.
Support every handoff
Give users, admins, developers, and partners context they can act on.
Keep control in the path
Require approved actions, security checks, and confirmation for writes.
Built for everyday challenges
Solve what slows you down.
Start with the error paths that create the most support pressure, then add governed recovery where the team is ready for it.
Apex & triggers
Preserve exception context and route developer-only failures with useful evidence.
Flows & processes
Identify the source automation, attempted action, and failed path.
Permissions
Separate access issues from process failures before anyone changes the system.
Data & validation
Explain missing values, validation conflicts, and record-level blockers.
Integrations
Carry source, timing, and correlation context into API and middleware review.
One end-to-end demo path
See the issue through, without giving up control.
The private demo uses a concrete Salesforce failure to show both outcomes: approved recovery when the issue is eligible, and a developer-ready escalation when it is not.
Demo scenarioOrder tax calculation
01
Capture
The process fails because the related Account is missing its tax code.
02
Diagnose
Aegis Flow captures the Order, user, process, original error, and correlation ID, then identifies the missing Account value.
03
Recover
The user is asked for the missing value and sees the exact approved update before confirming it.
04
Escalate
If recovery is not eligible or does not succeed, the issue moves to a developer with the complete diagnostic package.
The Aegis trust model
Powerful on purpose. Bounded by design.
Aegis Flow is designed to help teams move with more confidence without hiding consequential changes behind an AI response.
No autonomous Apex, Flow, or metadata rewrites in production.
Approved actions only, with Salesforce security and user confirmation for writes.
Sensitive values are masked and every diagnosis, action, retry, and escalation is auditable.
Low-confidence and developer-only issues are escalated instead of hidden behind an AI response.
A practical pilot
Small enough to test. Clear enough to evaluate.
Best for Salesforce teams with meaningful automation, recurring support pressure, or complex handoffs between users, admins, developers, and outside partners.
Connect the highest-value error paths across Flow, Apex, LWC, async jobs, or integrations.
Configure known-error rules, sensitive-data masking, severity, and approved remediation actions.
Add the Help Me utility and route unresolved issues to the right admin, developer, or support owner.
Validate diagnosis, confirmation, audit, retry, and escalation behavior against real sandbox scenarios.
Pilot scorecard
Confirm the first escalation contains the record, source, action, error, logs, and correlation context the next owner needs.
Review whether known rules and confidence-bearing explanations help users and technical owners choose the right next step.
Validate eligibility, Salesforce security, explicit confirmation, audit history, retry behavior, and safe fallback.
Frequently asked questions
Clear boundaries before the first pilot.
The product is designed to make evidence, confidence, recovery eligibility, and escalation behavior reviewable from the start.
Does Aegis Flow rewrite Apex, Flow, or metadata on its own?
No. Aegis Flow is designed around configured recovery actions, Salesforce security, explicit confirmation for writes, and escalation when an issue is not eligible.
Which Salesforce failures can it support?
The pilot starts with selected high-value paths across Flow, Apex, LWC, async jobs, or integrations where the team can capture useful context and define ownership.
What happens when the diagnosis is uncertain?
Low-confidence and developer-only issues are escalated with the original evidence, diagnosis context, logs, and recommended review points intact.
How do we evaluate it safely?
Use real sandbox scenarios to validate evidence capture, rules, masking, confirmation, audit, retry, and escalation behavior before approving any production recovery path.
See Aegis Flow in action
Bring one Salesforce error path. We’ll walk it end to end.
Turn a recurring failure into a concrete conversation about evidence, diagnosis, safe recovery, and escalation.