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Salesforce error intelligence and recovery

Aegis Flow

Smart Diagnostics. Bounded AI. Absolute Governance.

Turn Salesforce errors into clear guidance, governed recovery, or developer-ready escalation.

Best for Salesforce teams with meaningful automation, recurring support pressure, or complex handoffs between users, admins, developers, and outside partners.

Problem

The first person to see a Salesforce failure is often a business user, while the admin or developer receives a vague ticket without the record, source process, action attempted, or useful technical evidence.

Fit

Best for Salesforce teams with meaningful automation, recurring support pressure, or complex handoffs between users, admins, developers, and outside partners.

Outcome

A faster path from failure to resolution, with the right evidence preserved and every action kept inside an approved, auditable recovery path.

Product System

One governed path from failure to resolution.

Aegis Flow is built to answer four questions quickly: what failed, why it failed, whether the issue can be fixed safely, and what evidence the next owner needs when it cannot.

01

Capture the evidence

Preserve the user, page, record, source process, original error, available logs, and a correlation ID before context disappears.

02

Diagnose with confidence

Apply known rules first, then use Agentforce to explain likely root cause in language that works for users and technical teams.

03

Recover safely

Offer only configured Apex or Flow actions after eligibility checks, Salesforce security, and explicit confirmation for writes.

04

Escalate with context

Route low-confidence or developer-only issues with the source, record context, diagnosis, logs, and recommended review points attached.

Private Demo Scenario

See the complete recovery path.

The demo keeps the problem concrete and shows both outcomes: approved recovery when the issue is eligible, and a complete escalation when it is not.

Scenario

Order tax calculation

01

FailureThe process fails because the related Account is missing its tax code.

02

DiagnosisAegis Flow captures the Order, user, process, original error, and correlation ID, then identifies the missing Account value.

03

Safe actionThe user is asked for the missing value and sees the exact approved update before confirming it.

04

FallbackIf recovery is not eligible or does not succeed, the issue moves to a developer with the complete diagnostic package.

Implementation Path

Small enough to pilot. Clear enough to evaluate.

01

Connect the highest-value error paths across Flow, Apex, LWC, async jobs, or integrations.

02

Configure known-error rules, sensitive-data masking, severity, and approved remediation actions.

03

Add the Help Me utility and route unresolved issues to the right admin, developer, or support owner.

04

Validate diagnosis, confirmation, audit, retry, and escalation behavior against real sandbox scenarios.

Buyer Questions

Use the brief to qualify fit quickly.

How much time does the team spend reconstructing what happened after a Salesforce error?

Which repeated issues are safe for user guidance or confirmed remediation?

What context should a developer receive on the first escalation?